How booking works

From first request to the last run of the day

Four steps, no hidden stages. You always know what happens next, what it costs, and who is answering the phone in the Carpathians.

  1. Send your request

    Share your dates, group size, skiing level and budget. A short message is enough. Our team replies with follow-up questions only when something in your plan is unclear.

    Reply within one business day
  2. Get a tailored quote

    We assemble a plan around your level and budget: resort, lodging, lift passes, transfers and rental. Every quote shows the total including taxes and fees, plus a line-by-line breakdown. See how pricing is built.

    One quote, itemised
  3. Confirm and pay

    Accept the offer and pay a deposit to hold your dates. We send written confirmation with vouchers, meeting points and contacts. Change and cancellation terms are stated in full before you pay, so booking policies are never a surprise.

    Deposit holds your dates
  4. Trip support while you travel

    A real person stays reachable from arrival to departure. We watch snow and road conditions, adjust transfers if weather turns, and help with insurance questions, since skiing carries real risk and cover is strongly recommended.

    Support across your stay

Ready when you are. Send your trip request and we will start with step one today.

Pricing transparency

One total price, itemised before you pay

Every quote from us is a full trip cost: lodging, lift passes, equipment, transfers, insurance, tourist tax and our own service fee sit in the same table. No surcharge appears after you confirm, and the amount you approve is the amount you pay.

Sample total: 2 adults, 7 nights in Bukovel, mid-January
ItemTotal, UAH
Slope-side apartment, 7 nightsTwo guests, breakfast and final cleaning included 28,400
Two 6-day adult lift passesPrinted at the resort, refundable if a lift line closes all day 12,600
Ski and boot rental, 6 days, two setsFitting on arrival day, free swap if the size is wrong 5,200
Return transfers, Kyiv to BukovelShared minibus, one luggage piece per guest 4,800
Travel insurance with winter sports coverOff-piste optional, added on request 1,150
Local tourist tax, 7 nights, 2 guestsCollected at the resort rate in force on the arrival date 560
Booking and service feeFlat rate, not a percentage of the trip value 900
Total price for two guests53,610

Prices above are a worked example for a mid-January week, not a fixed rate, and high season or a larger group will shift each line. The figure we send you is locked as soon as the deposit clears, even if resort tariffs rise later.

Booking terms

Changes, cancellations and group bookings, in plain language

Every quote we send states the change and cancellation windows that apply to your dates. The summary below covers our standard terms for trips booked through ecozenithproducts.com.

Changing a booking

  • 30 days or more before arrivalDates, resort and accommodation move once at no charge, subject to availability at the new dates.
  • 14 to 29 days before arrivalOne change stays free; a second change carries the supplier rebooking fee, quoted to you before we confirm.
  • Under 14 daysChanges depend on the hotel and the lift operator. We ask on your behalf and confirm the answer in writing.

Cancelling a booking

  • 45 days or more before arrivalFull refund of amounts paid, less the non-refundable deposit held by the resort.
  • 15 to 44 days before arrivalHalf of the total trip price is refunded.
  • 14 days or fewerBookings are non-refundable. Unused lift passes are sometimes transferable at the resort's discretion.

Questions and answers

Details people ask about before they book

Dates, skill levels, children and insurance. If your question is not covered here, write to contact@ecozenithproducts.com or call +380 679 715 2251 and a specialist will answer personally.

The season in Bukovel, Dragobrat and Slavske runs from mid-December to early April, with the most dependable snow in January and February. Book six to eight weeks ahead for holiday weeks and school breaks. Midweek departures in late January keep the widest choice of lodges.

Still deciding between resorts? Send us your dates and group size and we will come back with two or three options.

Next step

Book your ski trip

Send your dates, group size and riding level. You get one total price with taxes and fees already included, plus the change and cancellation terms in writing before you pay.